Contact information

We're here to help

Questions about your order, the product or our 90-day guarantee? Our team answers every email within one business day.

Trade name: PestHalo™
Company: Everwave LLC — PestHalo is a brand operated by Everwave LLC
Registered address: 
1309 Coffeen Avenue STE 1200
Sheridan WY
82801 USA

Customer support (orders, refunds, warranty): support@pesthalo.com
General inquiries: contact@pesthalo.com
Press, partnerships & wholesale: info@pesthalo.com

Business hours: Monday to Friday, 9:00am–6:00pm (ET)
Response time: within 1 business day

Before you write

  • Track your order: use the tracking link in your shipping confirmation email (updates within 24–48 hours of shipment).
  • Refund or exchange: email us your order number (starts with #) — see our Return & Refund Policy.
  • Shipping questions: see our Shipping Policy.
  • Cancel or change an order: email us within 6 hours of purchase with the subject line "CANCELLATION".